Microsoft Outlook

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A.K.Solutions: Microsoft Outlook Course Content

  • Introduction to E-mail

  • Use of HTML, Rich Text or Basic Text

  • Customising drop down menus

  • Modifying folders including Creating, Deleting, Renaming, Copying

  • The Outlook Bar and creating shortcuts

  • Starting with a chosen folder such as 'Outlook Today'

  • Managing Calendar, Inbox, Contacts, Deleted Items, Drafts, Journal, Outbox, Sent Items and Tasks folders

  • Setting up default message format including signature

  • Other shortcuts such as MyComputer, MyDocuments and Favourites

  • Composing Messages

  • Use of To, Cc, Bcc, Subject and BodyText

  • Attachments and use of compression programs

  • Receiving and Opening E-mail

  • Replying, Forwarding, Blocking mail

  • Use of Preview Pane

  • Virus Checking Attachments

  • Diverting mail with use of Rules wizard

  • Out of Office messages

  • Managing Contacts including creation of Distribution Lists

  • Use of Categories to organise Items

  • Assigning Tasks to Self or Others

  • Arranging Appointments, Meetings and Events

  • Checking attendee availability

  • Accepting, Declining meeting or Task requests

  • Tracking E-mail and Tasks

  • Task, Appointment and Meeting reminders

  • Recurring Tasks, Appointments

  • Modifying recurring tasks, appointments

  • Views available for Calendar, Tasks, Inbox etc

  • Security features in Outlook

 

All is explained in an easy to understand way

By the end of the day you will have a good working knowledge of Microsoft Outlook.

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All candidates are advised to have a good working knowledge of Windows Part 1 before taking this course. For example a candidate should know how to Save / Retrieve documents and have basic Mouse / Keyboard skills.

To contact A.K.Solutions:- enquiries@aksolutions.co.uk

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E-Mail Us

Contact Us
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Tel:
024 7637 2073

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Copyright © 1994 - 2006 A.K.Solutions. All rights reserved.   Revised: January 13, 2006.